About KIZUNA Co., Ltd.
A Decade of Expertise × AI Technology — Shaping the Future of Japan Travel
Company Introduction
KIZUNA Co., Ltd., established in 2015 and headquartered in Nihonbashi, Chuo City, Tokyo, is a diversified enterprise with a core focus on "travel services, business inspection tours, and international trade." With Japan as its operational base, the company serves China and broader Asian markets, continuously providing high-quality cross-border service solutions to government agencies, corporate groups, chambers of commerce/industry associations, and high-net-worth clients.
Its offerings cover a wide range of businesses, including international group tours, MICE (meetings, incentives, conferences, and exhibitions), official and business inspection visits, tailor-made corporate exchange programs, themed group tour series, as well as international trade and logistics support services.
Since its founding, KIZUNA has been a pioneer in delivering group travel programs nationwide in Japan — covering lodging, transportation arrangements and full guide support — and has steadily expanded into restaurant operations, international trade, logistics and customs brokerage, and investment visa services. By 2019, KIZUNA surpassed JPY 1 billion in annual transaction value. By 2025, annual guest volume had consistently exceeded 20,000, positioning KIZUNA as a leading inbound services platform in Japan with both scale and end-to-end service capabilities.
Core Business
Inbound Tourism & Exchange Services
International group tours, premium tailor-made travel, business & official reception services, corporate study tours & training programs, series-based recruitment plans for group tour operators
International Trade, Logistics & Warehousing
Comprehensive cross-border business support through international trade, logistics, customs brokerage, and warehousing services
Restaurant Operations & Visa Support
Restaurant management services and investment/business manager visa application support
Inbound Tourism Services
- International Group Tours
- Premium Tailor-Made Travel
- Business & Official Reception
- Corporate Study Tours & Training
- Series-based Recruitment Plans
Business & Government Sectors
商務・公務分野
The company integrates multi-industry experts and official resources to tailor study-visit programs for clients that deliver both strategic value and tangible outcomes.
KIZUNA focuses on "in-depth Japan study visits" and "high-end, bespoke exchange programs."
We have successfully executed Japan-visit projects for government bodies, industry associations, and major corporations — covering flagship university training programs, corporate management exchanges, site visits to manufacturing and tech companies, and study visits to Japan's education and healthcare systems.
Official & Business Reception
公務・商務受入れ
Providing end-to-end customized reception services for government agencies, enterprises, and academic institutions.
Capabilities, Experience, Results
Former Prime Minister Naoto Kan — Reception at the House of Representatives, National Diet of Japan
Naoto Kan, the 94th Prime Minister of Japan, is one of the founding leaders of the Democratic Party of Japan.
2025 Osaka–Kansai Expo (China Pavilion) — “Gansu Day” Reception Program
One of KIZUNA's official and corporate exchange reception programs.
Development Research Center of the State Council (DRC) Delegation — Visit to Kyoto Government Departments
Reception support for a DRC-led delegation visiting Kyoto government departments.
DENSO Corporation Headquarters — Study Visit Reception
Reception for a study visit to the headquarters of automotive components manufacturer DENSO.
China Machinery Industry Association Delegation — Visit to Daiwa House Industry
Reception for a delegation visit covering industrial park development, equipment manufacturing supply chains, industrialized construction, and China–Japan industrial cooperation.
China Law Society Delegation — Visit to ENEOS Group (formerly JXTG Group)
Reception covering thematic exchanges on energy legislation, energy security, and industrial policy, plus an on-site visit to hydrogen energy facilities.
Study Tours & Exchange Programs on Japan's Education System
Customized study tours from kindergarten through university — class observations, school lunch experiences, club activities, and school-leadership exchanges. Track record includes an Osaka school-lunch and student health exchange and a University of Tokyo study visit.
CKGSB EMBA Overseas Elective (Japan) — Reception
Reception for the Cheung Kong Graduate School of Business EMBA overseas elective program in Japan.
Religious & Cultural Exchange Programs
Customized itineraries for religious and cultural organizations, covering visits and meetings with temples, churches, and research institutions.
SIC Tour Recruitment Programs
For Group Tour Operators
KIZUNA specializes in integrating resources from international premium-brand hotels. Through the long-term and stable allocation of room inventory and core allotments, the company builds a sustainable portfolio of series-based products. While ensuring service quality, KIZUNA achieves optimal value for money and supports group tour operators in efficiently running series-based tour recruitment products, fully meeting market and customer needs.
Long-Term Partners | Premium Hotel Resources
Hoshino Resorts
OMO7 Osaka
In the heart of Osaka, about a five-minute walk from Shinsekai and Tsutenkaku Tower, with convenient access toward Kansai Airport and Shin-Osaka and a free shuttle bus to USJ; features a garden, public baths, and local experience programs.
Marriott Bonvoy
The Westin Miyako Kyoto
Set at the foothills of Higashiyama in Kyoto's historic heartland among renowned temples and gardens, fusing a century-old heritage with modern five-star standards — a natural hot-spring spa, spacious guestrooms, and diverse dining venues.
Hyatt
Hyatt Regency Tokyo Bay
In the Tokyo Bay area with Maihama Station (Tokyo Disney Resort) nearby — well suited to families and groups. All guestrooms feature separate toilet and bathroom areas, with a complimentary daily shuttle to Tokyo Disney Resort.
High-standard coach operations, for peace of mind on every journey
Team coach services across multiple cities for business inspections, official exchanges, academic programs, and tailor-made itineraries — licensed vehicles maintained and inspected on schedule, with experienced drivers committed to safe driving and service standards.
- Licensed vehicles with scheduled maintenance and inspections
- Experienced professional driver team
- Airport transfers, intercity touring, and group charters
- Peak-season parallel dispatching for multiple groups
A Decade of Field Expertise Infused into AI
AI × Travel Technology
KIZUNA fuses a decade of accumulated Japan-wide travel expertise and resource networks with cutting-edge AI technology, bringing true digital transformation to the travel industry.
AI Smart Itinerary
Automatically generates optimal itineraries based on preferences, seasons, and real-time data — powered by 10 years of on-the-ground know-how.
600K+ POI Database
Comprehensive coverage of restaurants, attractions, hotels, and activities across Japan, updated in real time.
Real-Time Pricing & Auto-Quoting
Connected to hotel, transport, and attraction APIs for live pricing. Auto-calculates margins and generates professional quotes instantly.
AI Concierge
24/7 AI chat answers any question about Japan travel in real time, with instant multilingual support.
16 Languages Supported
Full support for Chinese, English, Japanese, Korean, and 12 more languages. Auto-translation for itinerary documents included.
AI Quoting System
Simply input your requirements and AI crafts the optimal plan and quote automatically, dramatically boosting agency efficiency.
Our Philosophy
KIZUNA consistently upholds the business philosophy of "ensuring safety, focusing on service, and emphasizing quality." Backed by a professional multilingual team and a stable network of Japan-based partners — including airlines, hotel groups, transportation companies, and government and corporate institutions — the company provides customers from China, Southeast Asia, Europe, and the United States with one-stop reception services covering planning, coordination, on-site execution, and delivery.
KIZUNA aims to become a trusted bridge connecting overseas markets with Japan, continuously creating long-term value for clients and supporting the steady advancement of cross-regional collaboration.
Our Philosophy
Guided by the principle of "ensuring safety, focusing on service, and emphasizing quality," KIZUNA leverages a professional multilingual team and a stable network of Japan-based partners — including airlines, hotel groups, transportation companies, and government institutions — to provide customers from China, Southeast Asia, Europe, and the United States with one-stop reception services covering planning, coordination, on-site execution, and delivery.
Core Values
Creativity Leads
Integrating multi-industry experts and official resources to tailor study-visit programs that deliver both strategic value and tangible outcomes
Premium Quality
Integrating resources from international premium-brand hotels to achieve optimal value for money while ensuring service quality
Service First
Focusing on in-depth Japan study visits and high-end, bespoke exchange programs that exceed client expectations
Bridge Builder
Serving as a trusted bridge connecting overseas markets with Japan, continuously creating long-term value for clients
Company History
- May 2015
KIZUNA Inc. founded in Nihonbashi, Tokyo, arranging group tours, accommodation, transportation and guides across Japan.
- 2019
Annual transaction volume exceeded 1 billion yen, with operations expanding step by step into restaurant management, international trade, logistics and customs, and investment-visa application support.
- 2025
Annual inbound volume stabilized above 20,000 travelers, establishing KIZUNA as a full-service Japan inbound platform.
- 2026
Launched Splendor Star, an AI-powered inbound travel platform built on ten years of on-the-ground expertise.
Company Information
KIZUNA delivers more than a trip — it creates unforgettable memories that last a lifetime.